To serve you better, we've assembled a list of our customers' most frequently asked questions. If you don't find your answer here, feel free to contact us.
Why do I have a previous balance when I know I sent in my payment?
We may have received it after the due date or we may not have received it at all. Call our office and we will help you solve the problem.
How could I have used this much water?
You may not have - the numbers on your meter may have been transposed or hard to read. You could possibly have a leaky toilet or faucet that's difficult to detect. Just call the office and we'll work with you to solve the problem.
How much is a water meter deposit?
A water meter deposit is $75. A utility service application and service agreement are required to be signed in addition to the placing the deposit and can be found here
When is my water bill due?
Water bills are due on the 10th each month. If they are not paid by the tenth, a ten percent late fee is added. Bills that are not paid by the 20th, will be scheduled for disconnect on the 21st.
How much does it cost to rent the Civic Center?
Civic Center rent is $50. There is also a refundable $50 deposit. You can find the Civic Center rental agreement and rules here.
